After Sales Service

Registering Your Products

All products purchased from us or an authorised retailer comes with 1 year‘s warranty unless otherwise stated. Please keep your "LRT Warranty Label" and purchase receipt or other proof of the purchase date documents during the warranty period.

To register your product, simply follow the steps on "LRT Warranty Label" pasted on the packaging, and Click Here to fill out the registration form.



Customer Service Centre

Our Customer Service Centre accommodates our end-users’ warranty needs. Some problems with the products may be resolved over the phone. Customers may consider calling us before a physical visit to save the hassle.

Address:
1/F Pylon Tower,
12-16 Fui Yiu Kok Street,
Tsuen Wan, Hong Kong

Support Hotline: (852) 2395-3913

Service Hours:
Monday to Friday 10:00am to 6:00pm
Saturday 10:00am to 1:00pm
Sunday and Public Holidays Closed



LRT Club App
(Will be Available Soon)

The all new LRT Club App allows you to keep up to date with all the latest promotions and discount on our store while allowing you to monitor the date your product warranty expires.

Download the LRT Club App here: